Shipping policy
Shipping Policy
Last Updated: June 27, 2026
At AquJet™, we're committed to delivering your order quickly, securely, and with a smooth shopping experience from start to finish.
Order Processing
Orders are typically processed within 1 business day after your purchase is confirmed.
Please note that orders are not processed or shipped on weekends or U.S. federal holidays.
Once your order has been prepared, it will be handed over to one of our trusted shipping partners for delivery.
Shipping Times
We proudly operate from the United States and strive to ship orders as efficiently as possible.
Estimated Delivery Time:
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3–5 business days
Shipping times are estimates and may vary depending on your location, carrier operations, weather conditions, holidays, or periods of high order volume.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with tracking information, when available, so you can follow your package every step of the way.
If you need assistance tracking your order, feel free to contact our support team.
Email: shopaqujet@gmail.com
Shipping Delays
Although we work hard to deliver every order on time, occasional delays may occur due to factors outside of our control, including:
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Increased seasonal demand
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Carrier service interruptions
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Severe weather
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Public holidays
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Unexpected logistical delays
We appreciate your patience and understanding should any unforeseen delays arise.
Incorrect Shipping Information
Please double-check your shipping address before completing your order.
AquJet™ is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Our team will work with the shipping carrier to investigate the issue and help reach a resolution as quickly as possible.
Email: shopaqujet@gmail.com
Contact Us
If you have any questions about your order or our shipping process, our customer support team is here to help.
Email: shopaqujet@gmail.com
We aim to respond to all customer inquiries as quickly as possible, typically within 1 business day.